Cancellation Policy

Why is a clear cancellation policy important for hosts?

‍A clear cancellation policy protects hosts by setting expectations for guests and providing a framework for handling cancellations. It can help minimise losses from last-minute cancellations and provide guests with flexibility.

How does MadeComfy assist me with setting a cancellation policy?

‍MadeComfy can help you set a cancellation policy that balances protecting your interests with being fair and attractive to guests. We can also manage the enforcement of your cancellation policy.

What should I consider when setting a cancellation policy?

‍Consider factors such as market norms, your personal risk tolerance, and the level of demand for your property. A more flexible cancellation policy might attract more bookings, but it could also lead to more last-minute cancellations.

How can I communicate my cancellation policy to guests?

‍Your cancellation policy should be clearly stated in your property listing and booking confirmation. MadeComfy can assist in communicating your cancellation policy to guests.

How can I handle disputes or issues related to cancellations?

‍Handling disputes or issues related to cancellations can be challenging. It's important to adhere to your stated cancellation policy and communicate clearly with guests. MadeComfy can handle these tasks on your behalf, providing a seamless experience for both you and your guests.