A guest agreement is a legal document that outlines the terms and conditions of a guest’s stay at a short-term rental property.
A comprehensive guest agreement should clearly outline check-in/out times, maximum occupancy, pet policies (if allowed), smoking restrictions, noise guidelines, and damage liability. It must also specify payment terms, cancellation rules, and any penalties for breaching conditions.
Yes, when properly drafted, they form a valid contract under Australian consumer law. However, terms must be fair and cannot override statutory guest rights, such as protections under the Australian Consumer Law (ACL) or state-based residential tenancy acts for longer stays.
Use digital signing tools like DocuSign or built-in platform agreements (e.g., Airbnb’s booking terms). Require acceptance before check-in, and include a summary in your welcome message for reinforcement.
Yes. For stays under 28 days, focus on house rules and damage policies. For longer stays (28+ days), add clauses about utility usage, cleaning responsibilities, and termination notice periods, as some tenancy laws may apply.
MadeComfy provides customisable, legally reviewed templates tailored to Australian regulations, covering everything from bond deductions to strata bylaws. Our team ensures your agreement balances guest protections with owner rights, reducing disputes and simplifying enforcement.