Insurance

What types of insurance do Australian short-term rental hosts need?

‍Hosts require specialised cover that combines building/contents protection with public liability (minimum $20 million in Australia). Standard home insurance typically voids coverage for commercial rental activities, so dedicated short-term rental insurance is essential.

Are guests' belongings covered under host insurance policies?

‍No, guests' personal items aren't covered by host policies. We recommend advising guests to purchase their own travel insurance, which we include in our pre-arrival communications for all MadeComfy-managed properties.

How does strata insurance affect short-term rentals?

‍Many strata policies prohibit short-term leasing or require special approvals. We review all strata by-laws for managed properties and arrange appropriate top-up coverage where needed to ensure full compliance.

What's not typically covered by short-term rental insurance?

‍Most policies exclude wear and tear, intentional damage by hosts, and losses from unapproved guests (exceeding booked numbers). We mitigate these risks through our guest screening and property inspection processes.

Are MadeComfy properties insured?

‍Yes, all properties under our full management have comprehensive coverage including building/contents, public liability, and loss of rent protection. We work together with property owners and leading Australian insurers to tailor policies that meet each property's specific needs while complying with local regulations.