Lockbox

How common are lockboxes in Australian short-term rentals?

‍Lockboxes are widely used across Australian short-term rentals, particularly for properties without smart locks or on-site management. They provide flexible check-in solutions while maintaining security when properly installed.

Do MadeComfy properties have lockbox features?

‍Yes, many MadeComfy properties utilise secure lockboxes or digital keypads for self check-in. The specific access method is detailed in the booking confirmation, with instructions provided closer to the arrival date.

Where are lockboxes typically installed at rental properties?

‍Lockboxes are usually mounted in discreet but accessible locations - common spots include porch railings, fence posts or secured to permanent fixtures near the entry. MadeComfy ensures installations meet both security and convenience standards.

What security measures protect lockbox access codes?

‍Access codes are:

• Unique to each booking
• Shared only with confirmed guests
• Automatically reset between stays
  MadeComfy properties use either one-time codes or programmable lockboxes that change combinations regularly.

What should guests do if they have issues with a lockbox?

‍Guests should immediately contact the MadeComfy guest support team (available 24/7) for assistance. For security reasons, never leave keys in the lockbox after checkout or share access codes with unauthorised persons.