Non-Refundable Booking

What are the benefits of offering non-refundable bookings?

‍Non-refundable bookings provide hosts with guaranteed income and reduce last-minute cancellations. Guests often receive a discounted rate in exchange for accepting stricter terms, which can improve occupancy during peak periods.

How should I communicate non-refundable terms to guests?

‍Clearly state the policy in your listing description, during the booking process, and in confirmation emails. Highlight that the booking cannot be cancelled for any reason, and ensure guests acknowledge this before completing their reservation.

Can guests dispute a non-refundable booking charge?

‍While guests may request refunds, platforms typically uphold the host’s policy if it was clearly communicated. In exceptional circumstances (e.g., natural disasters), platforms may intervene, but standard cancellations remain non-refundable.

Does MadeComfy offer non-refundable booking options?

‍Yes, MadeComfy can implement non-refundable booking policies for your property, balancing competitive rates with guaranteed revenue. We handle guest communications and enforce terms consistently to protect your income.

Are there situations where a non-refundable booking might be refunded?

‍Most platforms only override non-refundable policies for extreme cases, like government travel bans or verified emergencies. Hosts may also choose to offer credit or partial refunds as a goodwill gesture, though this isn’t required.