Reservation

What information should guests provide when making a reservation?

‍Guests must submit accurate details including full names, contact information, expected arrival times, and the number of occupants. Some properties may require ID verification for security purposes, particularly for longer stays or high-value homes.

Can reservations be modified after confirmation?

‍Modifications depend on the host's cancellation policy. Most Australian properties allow date changes if requested sufficiently in advance, though peak periods often have stricter conditions. Platform service fees may still apply for adjustments.

How does MadeComfy handle reservations?

‍MadeComfy manages reservations through an integrated system that:

• Automatically syncs bookings across all platforms
• Sends instant confirmation and pre-arrival instructions
• Applies dynamic pricing to maximise occupancy
• Provides 24/7 support for guest inquiries
• Manages last-minute requests and changes

What payment methods are typically accepted?

‍Australian short-term rentals generally accept:

• Credit/debit cards via booking platforms
• Direct bank transfers for long-term stays
• Some may offer PayPal or alternative payment gateways
• Full payment is usually required before arrival

How far in advance can reservations be made?

‍Most properties accept bookings up to 12-24 months ahead, particularly for peak seasons. Some may release calendars in seasonal blocks. Last-minute reservations (within 24-48 hours) are often subject to immediate payment requirements.