What are the most common self check-in methods used in Australia?
Popular methods include keyless entry systems (smart locks), lockboxes with unique codes, and garage door remotes. Digital solutions like app-based access are becoming increasingly common in major cities and newer properties.
What information should be provided to guests before self check-in?
Essential details include:
- Clear instructions with photos or videos of the entry process
- Unique access codes (sent 24 hours before arrival)
- Emergency contact numbers
- Wi-Fi details and appliance instructions
- Parking instructions if applicable
How does MadeComfy oversee guests' self check-in?
MadeComfy's self check-in system features:
- Automated pre-arrival messages with step-by-step guides
- 24/7 virtual support for access issues
- Remote monitoring of entry systems
- Immediate follow-up if guests don't confirm successful entry
- Regular updates to access codes for security
What safety measures should hosts implement for self check-in?
Critical precautions include:
- Changing codes between guest stays
- Installing exterior lighting for night arrivals
- Providing emergency exit information
- Using systems with audit trails for access monitoring
- Maintaining backup physical keys for emergencies
How can hosts ensure smooth self check-in experiences?
Best practices involve:
- Testing the system before each guest's arrival
- Offering multiple contact methods for support
- Providing a printed house manual inside the property
- Including clear wayfinding markers for the property entrance
- Gathering guest feedback to improve the process