Turnover Time

Turnover time refers to the duration elapsed between the departure of one guest and the arrival of the next guest.

What is the standard turnover time between guest stays?

The standard turnover time depends on the property and booking schedule, but it typically ranges from a few hours to a full day. This allows for thorough cleaning, maintenance checks, and restocking before the next guest arrives.

How does MadeComfy manage tight turnover times?

MadeComfy coordinates with professional cleaning teams to ensure efficient turnovers, even with back-to-back bookings. Clear scheduling, streamlined processes, and pre-prepared supplies help maintain high standards without delays. Same-day turnovers are managed with priority cleaning and inspections.

What happens if a guest checks out late, affecting the next booking?

If a late checkout risks disrupting the next guest’s arrival, our team prioritises the clean and may adjust tasks as needed. Guests are encouraged to adhere to checkout times, and fees may apply for unauthorised late departures that impact turnovers.

Can I request an early check-in if the property has a tight turnover?

Early check-ins are subject to availability and prior approval. If the property has a same-day turnover, we’ll confirm whether an early check-in is possible after assessing the cleaning schedule. A fee may apply for guaranteed early access.

Does turnover time include maintenance and restocking?

Yes, turnover time covers cleaning, quality inspections, minor maintenance, and restocking essentials like toiletries and linen. For longer turnovers, deeper maintenance tasks may be completed to keep the property in top condition.

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